Drop-offs and collection times are 08:00–10:00 and 16:00–17:00.

Drop-offs and Collections are at the Front Door Reception Area only.


1. The owner agrees by his/her signature on the Tax Invoice, or that of their representative (who warrants that he/she is duly authorize) to all the Terms and Conditions set out below and further warrants that:

  • All details given on the Detail Folder and Tax Invoice are true and accurate;
  • Inoculation certificates are accurate, valid and pertinent;
  • The animal/s admitted are fit and free from any infectious disease and have not been exposed to infectious diseases within 6 (six) weeks of admission. Not Pets who are obese or who require high care or are terminally ill or suffer from a contagious condition will be accepted.
  • Full disclosure has been made of habits, traits, characteristics, and ailments peculiar to the pet/s, and that the pet/s is free from lice.


2. While all reasonable precautions are taken in the care of all animals boarded at Tantivvey, it is distinctly understood that no liability is accepted for any death loss, injury or illness due to escape, accident, infection or any other cause whatsoever suffered by any boarder in our care. This indemnity shall apply regardless of whether any such death, loss, injury or illness may be due to any neglect or action of any or our staff.


3. In the event of the death of any animal in our care, a veterinary opinion as to the cause of death will be sought. This will be at the expense of the owner.


4. No responsibility is accepted for any articles such as collars, leads, containers and bedding left at the Tantivvey Pets on Holiday.


5. Veterinary treatment, deworming tick & flea treatment, bathing and grooming will be administered if deemed necessary. These items will be charged for as will transport to and from the vet or other facility, and payment is due on collection of the animal.


6. We will gladly administer all medication, but we do not provide medication. All medications are to be provided in clearly marked containers with times and dosages clearly indicated.


7. No animal may be removed from the premises until the account has been settled in full. Please note that the non-clerical staff are not permitted to release any animals to anybody without the prior consent of the manager.


8. Both the day of arrival and the day of departure are charged for.


9. ABANDONMENT: Any pet not collected within 10 (ten) days of the “Date of Collection” will be regarded as having been abandoned by the owner, and will be disposed as of as seen fit by the management of Tantivvey Pets on Holiday. The same will apply to any long term boarder whose monthly bill is not paid within 7 (seven) days of the due date. The owner of the pet will remain liable for the full account, plus any costs involved in disposal.


Special conditions applying for bookings in holiday seasons.

10. The minimum charge in season is 7 (seven) and 3 (three) days for long weekends.


11. Bookings will always be charged in full even if boarding commences later that the “Arrival Date” or ends earlier that the “Date of Collection”.


12. Days beyond planned return will be charged DOUBLE the normal rate unless arrangements are made and agreed with Tantivvey Pets on Holiday


13. The full anticipated boarding fee must be paid in advance. Other charges must be settled when the animal is collected.


These conditions are intended to ensure that your pet enjoys a safe and secure stay with us.

We will do all we can to help you enjoy peace of mind while away.